Privacy Policy at LevelUp Casino

At LevelUp Casino, safeguarding your personal information is our top priority. We deeply value the trust you place in us, and our commitment to privacy is at the core of our operations. This Privacy Policy explains how we gather, use, and protect your data, ensuring that your choices regarding data sharing with LevelUp Casino are informed and secure.

Information We Collect at Level Up

To offer you a seamless gaming experience, LevelUp Casino gathers specific data during your interactions with our platform. We believe transparency is essential, and we want you to understand the types of information we collect.

Personal Data

Your personal data helps us provide a customized experience and communicate effectively.

• Account Setup: When creating an account, you’ll be asked for personal details such as your full name, email address, and contact preferences. Financial details, like credit card numbers, may be required when you interact with third-party payment providers, though LevelUp Casino does not handle these transactions directly.
• Voluntary Information: Occasionally, you may provide additional information through customer support channels, surveys, or by interacting with our blog. We value your feedback and use this information to improve our services.
• Device Information: Information from your device, such as IP addresses, geolocation, and unique device IDs, helps us secure your account and optimize your gaming experience.

Non-Personal Data

We also collect non-personal data that assists us in enhancing our platform and user experience:

• Usage Patterns: This includes details like browser type, language preferences, and time spent on different sections of our website.
• Activity Logs: We track in-platform activities to understand user preferences, which enables us to improve features and tailor content to user interests.

Why We Use Your Information

Each piece of information we collect serves a specific purpose, helping us to:

• Personalize and optimize your gaming experience,
• Manage your account and provide customer support,
• Analyze trends to improve our services,
• Keep you updated with new features and promotions,
• Detect and prevent fraudulent activities,
• Comply with local laws and regulatory requirements.

Data Retention and Access at LevelUp Casino

We believe you should have control over your personal data. You can request to update or delete your personal information at any time by reaching out to us via email. However, certain transaction records may be retained as required by law.

For real-time assistance, you can also use our live chat option available on our website.

Your Privacy Rights

As a LevelUp Casino player, you have certain rights regarding your personal data. You may:

1. Request Access: Obtain a copy of the personal data we hold about you.
2. Update Data: Correct or update your personal information.
3. Request Deletion: In certain cases, you can ask us to delete your data.
4. Withdraw Consent: If we rely on your consent to process information, you may withdraw it at any time.

To exercise these rights, contact us via email address. We aim to address your requests promptly while adhering to our data retention obligations.

Security Measures at Level Up

LevelUp Casino uses advanced security protocols to protect your information from unauthorized access. We implement encryption, firewalls, and regular security assessments to safeguard your data. Our commitment to privacy and security means that your information is handled responsibly and securely, following industry standards.